Contact Symplification

Symplification is an independent publication at symplification.com.

Write to hello@symplification.com about a page on Symplification. Send the page address and the point you want checked. A link to a current source helps us check a fact.

Reporting a plan change

Tell us where the plan works and its exact name. Add the date you saw the change. For a price, state the currency and the period it covers. Use a public link rather than an account screen with private details.

Do not send a QR setup code or eSIM ID. Keep your phone number and password private. We do not need your passport, order number or payment details to check a page.

Problems with a purchase

The seller handles its own orders and refunds. It also handles setup and account access. Use the contact route on your receipt for those issues. Symplification cannot open your account or cancel your plan.

For an urgent trip problem, contact the service you need. That may be your carrier, airline or host. Use local emergency services when needed. This email address has no promised reply time.

Privacy and other requests

Use the same address for a privacy request. Say what you need without sending ID documents. We can ask for more details if we need them to understand the request. Our privacy page explains the site’s data use.